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Here One™ - Support
Here Active Listening

Topics

Basic Features
Battery and Charging
Pairing and Connecting
The App
Care
Troubleshooting

Here Active Listening

Basic Features

Can Here Active Listening be used for streaming, phone calls, or as a hearing aid?
What is the range of volume control?
Can I control each bud independently?
Medical applications of Here Active Listening
Where can I download the Here Active Listening app to my phone?

Battery and Charging

How long is the battery life of the Here Active Listening System?
Are the batteries replaceable?
How do I check my battery level?
How long does it take to charge the buds and case?

Pairing and Connecting

How do I pair / unpair the buds to my phone?
Which devices are compatible with Here Active Listening?
Can I use the Here Active Listening System on an airplane?
Can I use the Here Active Listening System with more than one device?
What happens if my buds lose connection with my phone?
Do I need Wi-Fi to use the product?

The App

Can I use preset filters, effects and EQ at the same time?

Care

Are the buds waterproof?
Can I use Here Active Listening to protect my ears at loud volumes?
Can I use Here Active Listening to protect my ears at a firing range?
Storing and ideal operating temperatures?
How do I clean Here Active Listening?

Troubleshooting

Tips for connection, battery, and audio issues
How do I reset my buds?
How do I perform a 'hard reset' on the buds?
How do I choose the right silicon ear tip?
How do I change the different tips?

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