here-one Support
hereplus.me
  1. Here One™ - Support
  2. Here Active Listening

Topics

  • Basic Features
  • Battery and Charging
  • Pairing and Connecting
  • The App
  • Care
  • Troubleshooting

Here Active Listening

Basic Features

  • Can Here Active Listening be used for streaming, phone calls, or as a hearing aid?
  • What is the range of volume control?
  • Can I control each bud independently?
  • Medical applications of Here Active Listening
  • Where can I download the Here Active Listening app to my phone?

Battery and Charging

  • How long is the battery life of the Here Active Listening System?
  • Are the batteries replaceable?
  • How do I check my battery level?
  • How long does it take to charge the buds and case?

Pairing and Connecting

  • How do I pair / unpair the buds to my phone?
  • Which devices are compatible with Here Active Listening?
  • Can I use the Here Active Listening System on an airplane?
  • Can I use the Here Active Listening System with more than one device?
  • What happens if my buds lose connection with my phone?
  • Do I need Wi-Fi to use the product?

The App

  • Can I use preset filters, effects and EQ at the same time?

Care

  • Are the buds waterproof?
  • Can I use Here Active Listening to protect my ears at loud volumes?
  • Can I use Here Active Listening to protect my ears at a firing range?
  • Storing and ideal operating temperatures?
  • How do I clean Here Active Listening?

Troubleshooting

  • Tips for connection, battery, and audio issues
  • How do I reset my buds?
  • How do I perform a 'hard reset' on the buds?
  • How do I choose the right silicon ear tip?
  • How do I change the different tips?

Need support for Here Active Listening? Click here.

Need support for Here One? Click here.

here-mark