How can we help you?
Getting started and pairing to your device
Controlling the sound around you
Streaming audio from your paired device
Personalizing Here One and your account
Battery and Charging
Hearing Health and Accessibility
What devices are compatible with Here One?
Getting started and pairing for the first time
How do I use Touch Controls on Here One? What can I do with them?
How do I access Siri, Google Assistant, and other smart assistants?
Is Here One designed to treat hearing loss?
Have another question?
Submit a request
Need support for Here Active Listening?